Credit Go - Support
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Activity overview
Latest activity by Credit Go - Support-
Credit Go - Support created an article,
What is "API"?
API stands for Application Programming Interface. We obtain users' credit information from the database of TransUnion (TU) by API, which means after having received users' consent, we obtain users'...
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Credit Go - Support created an article,
What does your "Report" tell you?
After logging in, you can see the below information in your "Report"︰ 1. The amount you owed: credit cards, personal loans, other loans2. Your credit report: credit score, outstanding credit, credi...
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Credit Go - Support created an article,
What does your "Dashboard" show you?
After logging in, you will see 6 Key Performing Indicators (KPIs) in your Dashboard, and each of them affect your credit score: 1. Late Payments (see how it is calculated)2. Age of Credit (see how ...
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Credit Go - Support created an article,
How to calculate "Credit Inquiries"?
"Credit Inquiries" = "Hard Inquiries"When you apply for credit card, personal loan or mortgage, you are authorizing the related bank or financial institution to access and review your credit repor...
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Credit Go - Support created an article,
How to calculate "Available Credit"?
"Available Credit" = your total credit limit - the amount you spent Example:Suppose you have Credit Card A and Credit Card B, and their credit limit is HK$10,000 and HK$20,000 respectively. And you...
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Credit Go - Support created an article,
How to calculate "Negative Marks"?
"Negative Marks" consists of 2 elements:1. Public Records, including Bankruptcy Records2. Late Payment Records Remarks:1. Bankruptcy Records will be retained for 8 years and other Public Records wi...
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Credit Go - Support created an article,
How to calculate "Credit Utilization Rate"?
"Credit Utilization Rate"= the amount you spent/ your total credit limit Example:Suppose you have Credit Card A and Credit Card B, and their credit limit is HK$10,000 and HK$20,000 respectively. An...
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Credit Go - Support created an article,
How to calculate "Age of Credit"?
"Age of Credit"= number of years of the oldest credit account you owned. Example:Suppose you opened Credit Card Account A and Credit Card Account B 5 years ago and 3 years ago respectively, your "A...
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Credit Go - Support created an article,
How to calculate "Late Payments"?
"Late Payments"= total number of late payments/ total number of repayments Example:Suppose you start to use 2 credit cards (e.g. Credit Card A & Credit Card B) from 1st January on 2018, and now it ...
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Credit Go - Support created an article,
How to sign up for a CreditGo account?
If you would like to register a CreditGo account, please click here to sign up, scroll to the bottom to change the language to English, and follow the steps below: Step 1: Fill in the personal info...